Terms of service

TERMS OF USE

Welcome to unika.hr! These Terms of Use (“Terms”) govern your access to and use of our services, including the website, products, and services we provide. By using our website and services, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Business Information

Business name: unika, obrt za trgovinu
Registered address: Ulica Sergijevaca 43, 52100, Pula, Republic of Croatia
Registration number: 98981471
OIB (Personal Identification Number): 67436498974
E-mail: info@unika.hr

2. Overview

This website is operated by unika. Throughout the site, the terms “we”, “us”, and “our” refer to unika. We offer all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, and notices stated here.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms, which apply to all users of the site, including customers, vendors, and partners. If you do not agree with these Terms, you may not access the website or use our services.

Any new features or tools added to the current store will also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Continued use of the website following the posting of any changes constitutes acceptance of those changes.

3. User Account Registration

To make purchases on our website, you may register and create a user account. By using your account, you accept responsibility for maintaining the security of your account, including your password, and for all activities that occur under your account.

4. Orders and Payment

When placing an order on unika.hr, you agree that you are responsible for providing accurate and complete information related to your order (e.g. name, delivery address, contact number). Depending on product availability, unika.hr reserves the right to accept or reject any order.

Payment methods:

  • Bank transfer

  • Cash on delivery

  • Card payment

5. Order Confirmation

After placing an order, the customer will receive a notification confirming that the order has been received. Within the order confirmation, the customer can review the entered information and ordered items, along with the general terms of use. If any of the ordered items are unavailable, the customer will be informed in a timely manner.

6. Prices and Product Availability

Product prices are listed in euros (EUR) and include value added tax (VAT). Prices and product availability are subject to change without prior notice. If there is an error in the price or availability of a product, we will notify you before processing the order.

7. Delivery

Ordered products will be delivered to the address you select during the checkout process. Delivery is carried out via courier services. Details regarding delivery times, costs, and delivery areas will be clearly indicated on the website during the ordering process.

8. Returns and Complaints

You have the right to return a product within 14 days of receiving the order, provided that the product has not been used, damaged, and is in its original packaging. More details can be found in our Return and Complaint Policy. The customer is responsible for return shipping costs.

For complaints regarding damaged or defective products, please contact us within 14 days of receiving the order.

9. Copyright and Intellectual Property

All content on unika.hr (including texts, images, logos, design, graphics, icons, and software) is protected by copyright and other intellectual property rights. It is prohibited to use, copy, or distribute any content without our explicit permission.

10. Privacy and Data Protection

Your personal data is processed in accordance with our Privacy Policy. We are committed to protecting your personal data, and the collected data will only be used for the purposes of order processing, delivery, and communication.

11. Changes to the Terms

We reserve the right to modify these Terms at any time. All changes will be posted on this page and will take effect immediately upon publication. We recommend that you review these Terms periodically to stay informed about any possible changes.